Privacy Policy
Last updated: 28 May 2026
Who we are
Hills Plumbing & Gas operates https://hillsplumbingandgas.com.au. This policy explains what personal information we collect, how we use it, and your rights under the Australian Privacy Principles (APPs).
What we collect
- Information you give us through the quote forms — name, phone, email, suburb, and job details.
- Information from your device when you visit — browser type, pages visited, anonymised IP, referrer.
- Cookies for analytics (only after you accept the cookie banner).
How we use it
- To respond to your quote request and arrange the job.
- To improve the site and understand which pages help customers most.
- To comply with QBCC, ATO, and other legal record-keeping obligations.
Who we share it with
We don't sell your information. We share it only with the service providers that help us run the business:
- Email delivery (Resend)
- Hosting (Vercel)
- Content management (Sanity)
- Spam protection (Cloudflare Turnstile)
- Analytics (Google Analytics, Microsoft Clarity) — only with consent
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email Sales@hillsplumbingandgas.com.au and we'll respond within 30 days.
Cookies and consent
Analytics cookies only load after you accept the cookie banner. If you decline, none of those scripts run. You can change your mind at any time by clearing your browser data for this site.
Contact
Privacy questions: Sales@hillsplumbingandgas.com.au